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BUP Exec 12.5 rev. 2213 failing occasionally w e000e020, 0xe0008821, V-79-57344-34108

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I need a solution

We're on a Win 2003 server w/ Backup Exec 12.5 rev 2213 and we get the below errors either to tape or USB HD:

Error to USB: e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed.

Final error: 0xe0008821 - Job was recovered as a result of Backup Exec RPC service starting.  No user action is required.
Final error category: Job Errors
Backup- D: V-79-57344-3850 - The media operation was terminated by the user.
Storage device "My Book Duo Backup Drive" reported an error on a request to report current media location.
Error reported:
0x800706ba (2147944122)
V-79-57344-34036 - An unknown error has occurred.
V-79-57344-34108 - An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly resynchronized with the original volumes.
Job completion status: Canceled by service shutdown

I saw this VolSnap thread, but I did't know what to put for "the size that you want for the shadow copy storage area". I also saw this Backup often fails with error "V-79-57344-34108 thread, and here are the results of vssadmin list writers

Waiting for responses.

These may be delayed if a shadow copy is being prepared.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {482ca8ac-9960-4f6b-91f4-d699938cf3d5}
   State: [1] Stable
   Last error: No error

Writer name: 'FSRM Writer'
   Writer Id: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}
   Writer Instance Id: {3af75b45-1900-4a6b-a49b-adcfa42da12a}
   State: [1] Stable
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {2e32e77a-5de8-4d64-b92a-6a66234d4304}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {128b0f01-69fd-4306-95d5-176e11d5876c}
   State: [1] Stable
   Last error: No error

Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {efba714d-8c3b-4144-8eac-9d69bf2cea02}
   State: [1] Stable
   Last error: No error

Writer name: 'WINS Jet Writer'
   Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741}
   Writer Instance Id: {a6925102-85ed-4087-a50f-7b2710cce834}
   State: [1] Stable
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {4dedf214-9b91-485d-8ad8-bbfcfc4795ce}
   State: [1] Stable
   Last error: No error

Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {a8f8baf6-8a8b-4b61-acaf-3e9f461ca19f}
   State: [1] Stable
   Last error: No error

Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {46ecaaad-4655-47b2-89e4-0b625710a674}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {ba5c5c72-a8ba-428e-82e0-7e64f9f21fef}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {cd764b76-1082-408e-9c9e-f1259e60e7f8}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {84bbdc78-3180-4b5a-b53d-9afdf4fd4101}
   State: [1] Stable
   Last error: No error

There is also this warning filling up the Event Application log/viewer:

Error reading log event record. Handle specified is 649384. Return code from ReadEventLog is 87.


pdplugin.lo - client deduplication

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I need a solution

I'm trying to create logs for client deduplication to troubleshoot something but logs are not created. I've tried on Windows and AIX. I modified DEBUGLOG and LOGLEVEL in pd.conf in ost-plugins directory. Does NB 7.6.0.4 create this log?

Sql Server

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I need a solution

3/11/2015 9:18:55 AM - begin reading
3/11/2015 9:19:08 AM - Info dbclient(pid=872) done. status: 2830: Restore failed due to an incorrect path in MS-SQL-Server MOVE script
3/11/2015 9:19:08 AM - Info bpbrm(pid=11112) child done, status 2830         
3/11/2015 9:19:08 AM - Info bpbrm(pid=11112) sending message to media manager: STOP RESTORE dzorrpw24_1423350026     
3/11/2015 9:19:08 AM - end reading; read time: 0:00:13
3/11/2015 9:19:09 AM - Info bpbrm(pid=11112) media manager for backup id dzorrpw24_1423350026 exited with status 0: the requested operation was successfully completed
3/11/2015 9:19:09 AM - restored image dzorrpw24_1423350026 - (Restore failed due to an incorrect path in MS-SQL-Server MOVE script(2830)); restore time 0:02:18
3/11/2015 9:19:14 AM - end Restore; elapsed time: 0:02:26
Restore error(2850)

3/11/2015 9:19:08 AM - Info dbclient(pid=872) ERR - Error in DBthreads::dbclient: 6.       
3/11/2015 9:19:08 AM - Info dbclient(pid=872)     CONTINUATION: - Le fichier spécifié est introuvable.  
3/11/2015 9:19:08 AM - Info dbclient(pid=872) ERR - Error in VxBSAEndData: 6.       
3/11/2015 9:19:08 AM - Info dbclient(pid=872)     CONTINUATION: - The handle used to associate this call with a previous VxBSAInit() call is invalid.
3/11/2015 9:24:00 AM - Info dbclient(pid=872) ERR - Error in VDS->Close: 0x80770004.       
3/11/2015 9:24:00 AM - Info dbclient(pid=872)     CONTINUATION: - An abort request is preventing anything except termination actions.
3/11/2015 9:24:00 AM - Info dbclient(pid=872) INF - OPERATION #1 of batch C:\Users\access\Desktop\Restore1.bch FAILED with STATUS 2830 (0 is normal). Elapsed time = 609(609) seconds.
3/11/2015 9:24:02 AM - Info dbclient(pid=872) INF - Results of executing <C:\Users\access\Desktop\Restore1.bch>:       
3/11/2015 9:24:02 AM - Info dbclient(pid=872) <0> operations succeeded. <1> operations failed.    

Media Issue

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I need a solution

Hello Experts,

Few days backup we had recived many alerts on OPS center that many media almost (100 media) are frozen as a matter of fact there was none in the console.

Could you pls let me know how to troubleshoot it ? and also let me know how to check if media was actually got frozen on that day?

This incident took place a week ago and i could see the last media mount was 2 months backup of one of the problemtic media that got alert.

Pls help

Really slow speeds tape unit not visible in device manager

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I need a solution

Hello,

I need help...
We are running backup exec on a vmware 2008r2 server.
We have got a scalar i40 unit with a Hp LTo4 tape drive.
Recently performance isseus started with the backup.
About 9 weeks ago back-up running time expanded from 8 hours to over 24 hours.
Writing speeds are 1249mb/sec when they where first over 2000.
 

Ive done some googling and saw that the tape unit must be shown in the device manager on the server.
Well that is not the case. Also i cant add the device in vm-ware because the device is not showing under scsi devices.

Please can you guys help me? 

Best Regards,
Vincent 

How configure NBU7.5 in Solaris 10 sparcx64

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I need a solution

Hi Guys.

I installedNBUclienton aSparcSolaris7.5,but can not rememberhow to configure it.

I remember Iadded the nameof Master andmedia serverto a file, butI do not rememberwhich...

Canyorhelp me withthis little problem.

Thanks.

Regards

Unable to backup System State on various Windows 2008

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I need a solution

I am not able to backup system state on windows 2008..

Error detail:

03/11/2015 09:09:26 - begin writing
03/11/2015 09:38:03 - Error bpbrm (pid=21408) from client ghdwja02wds: ERR - failure reading file: System State:\System Files\System Files (WIN32 -536805665: Unknown error)
03/11/2015 09:38:03 - Error bpbrm (pid=21408) from client ghdwja02wds: ERR - Error encountered while attempting to get additional files for System State:\

03/11/2015 09:42:27 - Info bptm (pid=21409) waited for full buffer 24241 times, delayed 127973 times
03/11/2015 09:42:28 - Info bptm (pid=21409) EXITING with status 0 <----------
03/11/2015 09:42:28 - Info bpbrm (pid=21408) validating image for client ghdwja02wds
03/11/2015 09:42:28 - Info bpbkar (pid=8872) done. status: 1: the requested operation was partially successful
03/11/2015 09:42:28 - end writing; write time: 0:33:02
the requested operation was partially successful  (1)

I checked the Maximum size 'Use limit and changed it to 10% of occupied space also I checked Windows Open File Backup setting on the master server to ensure VSS is being used and selected  'Use Microsoft Volume Shadow Service (VSS)'

But it has same issue. Any idea ? Thank you.

Moving from BUE 2010 on Windows Server 2008 to BUE 2014 on a new server running Windows Server 2012

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I need a solution

We are currently running Backup Exec 2010 on Windows Server 2008.  We have installed Backup Exec 2014 on a new server running Windows Server 2012. Can we successfully migrate the Backup Exec 2010 database from the Windows Server 2008 to the Backup Exec 2014 on the Windows Server 2012?

Thanks. 


Upgrade vom BE2012 to 2014: Environment check hangs

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I need a solution

Dear Forum,

I have a Windows Server 2008R2 Standard in English with Backup Exec 2012 (V.14.0 Rev.1798 64bit) with Service Pack 4 and all available Hotfixes installed - at least the Live Update doesn't offer any further updates.

Now I want to upgrade this Backup Exec installation to Backup Exec 2014 (V.14.1 SP2) (using this media Backup_Exec_2014_14.1_SP2_MultiPlatforms_Multilingual.iso) but am already struggling with the "Environment Check 2.0".

This check runs since hours and won't stop:

11-03-2015 13-31-35.png

The only hint I found regarding such a problem is Article:TECH213591 but this article ends with "Upgrade or install with Backup Exec 2014 SP1 media".

But I'm already using a SP2 media...

So any idea what to do?

Thanks in advance!

Best regards,
 SG

Request to verify this configuration (VMware Exchange 2010 GRT)

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I need a solution

Hi,

I wonder if somebody might be able to validate our configuration before we start using NBU 7.6.1 for Exchange 2010 backups / restores.  We are using a minimal account rather than full Exhange / Domain admin account.  We will be using a vmware policy with the Exchange Recovery & Logs options selected.  All servers are virtual.

Environment consists of the following:

Exchange

  • Two node DAG cluster (MBX-1 & MBX-2). Each contain active & passive DB's.
  • Three Client Access Servers (CAS-1, CAS-2 & CAS-3).
  • Hardware Load Balancer sat in front of above CAS servers (CAS Array: outlook.domain.co.uk).
  • Two HUB Transport Servers (HUB-1 & HUB-2)

NetBackup

  • 1 x Master Server (NBU-MASTER)
  • 2 x Media Server (NBU-MASTER & NBU-MEDIA)

Configuration:

  • Created Active Directory user called 'NBU-MBX'
  • Member of: 'Domain Users', 'NetBackup Roles'
  • Created mailbox for above account

Scripts:

Ran the following scripts within MBX-1 EMS:

  • New-RoleGroup -Name NetBackupRoles -Roles @("Database Copies", "Databases", "Exchange Servers", "Monitoring", "Mail Recipient Creation", "Mail Recipients", "Recipient Policies")
  • Add-RoleGroupMember -Identity NetBackupRoles -Member NBU-MBX
  • New-ManagementRole -Name SymantecEWSImpersonationRole -Parent ApplicationImpersonation
  • New-ManagementRoleAssignment -Role SymantecEWSImpersonationRole -User NetBackupUser -Name "NBU-MBX-EWSImpersonation"
  • New-ThrottlingPolicy -Name "SymantecEWSRestoreThrottlingPolicy" -EWSPercentTimeInCAS $null -EWSPercentTimeInAD $null -EWSMaxConcurrency $null -EWSPercentTimeInMailboxRPC $null -PowerShellMaxConcurrency $null
  • Set-Mailbox -Identity NBU-MBX -ThrottlingPolicy "SymantecEWSRestoreThrottlingPolicy"

NBU-MASTER

  • Server for NFS Role Installed
  • Server for NFS service stopped & disabled
  • Ran "sc config portmap start=auto" command

NBU-MEDIA

  • Server for NFS Role Installed
  • Server for NFS service stopped & disabled
  • Ran "sc config portmap start=auto" command

Within NBU Console

  • Client Properties of MBX-1 -> Windows Client -> Exchange -> Entered credentials of NBU-MBX account.
  • Client Properties of MBX-2 -> Windows Client -> Exchange -> Entered credentials of NBU-MBX account.
  • Host Properties -> Master servers -> NBU-MASTER -> Distributed Application Restore Map -> added the following:

Application Host    Component Host
----------------------------------------
DAG1                   MBX-1
DAG1                   MBX-2

MBX-1

  • Added NBU-MBX account to local Administrators group.
  • Installed NBU Client.
  • Configured all NBU Client services to logon using NBU-MBX account.
  • Installed Symantec VSS.
  • Added NBU-MBX account to "Replace a process level token" group.
  • Installed 'Server for NFS' Role.
  • 'Server for NFS' Service set to Disabled.
  • Installed 'Client for NFS'.
  • 'Client for NFS' service set to Automatic Startup however when click start it stops immediately.  Normal?

MBX-2

  • Added NBU-MBX account to local Administrators group
  • Installed NBU Client
  • Configured all NBU Client services to logon using NBU-MBX account
  • Installed Symantec VSS
  • Added NBU-MBX account to "Replace a process level token" group
  • Installed 'Server for NFS' Role
  • 'Server for NFS' Service set to Disabled
  • Installed 'Client for NFS'
  • 'Client for NFS' service set to Automatic Startup however when click start it stops immediately.  Normal?

Questions I have are:

  • Do we not need to specify the CAS Array somewhere?
  • Is it best practice to add entry within hosts file on Media Server for single CAS server rather than VIP of Hardware Load Balancer?
  • Only the NFS Client is required on MBX & CAS servers?

Many thanks,

Graham

How can I restore from copied NDMP-tapes ?

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I need a solution

Dear all,

some time ago I was requested to make inbetween backups of some filesystems (on our NAS over NDMP) .
This differed slightly from the way we normally make our NAS-backups in terms of retention and (smaller) size of the backup itself, so it caused no problems.

After having made the first backup, I created a safetycopy and had a look to see if this could be done automatically.
I found out that, contrary to making  Windows-based backups from a SAN, it is not possible to have copies being made parallel to the primary backup as part of the policy. Since it only concerned 3 backups, it is not that much of a problem, so I continued copying manually.

If I now have a look at the BAR-interface (Preview required media ) for restoring one of these backups,
I only see the primary media listed on which the backup was initially made, not the copy.
How can I make sure that, when necessary, I can also restore from the copy-tape(s) ?

Continuing, I also want to make copies of old SAN-backups (MS-Windows based), that are currently on LTO-2 tapes before our environment (NAS+Library with drives) will be upgraded and the drives in the new library are too new/modern to read the LTO-2 tapes.
In fact the same question to end with:
How can I make sure that, when necessary, I can also restore from the copy-tape(s) ?

Thank in advance for your advice !

Kind regards,

Jaap Hartog

VM Conversion Server 2003 failing with Status 7

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I need a solution

Hello everyone,

like here discussed:

http://www.symantec.com/connect/forums/bmr-p2v-con...

the conversion of Windows Server 2003 32 Bit Machines seems to be a known issue.

I've got the same issue - the conversion is failing with status 7.

Do you know whether there's a fix for this now? Or should I open a case? 

SSR 2013 desktop do not cleanup recovery points

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I need a solution

Hi,

Windows 8.1 PRO
SSR 2013 R2 desktop edition 11.1.0.53728

I´m currently testing SSR and found it do not delete old recovery points as it should.
I have 1 backup job defined where I backup my machine as a image every monday, tuesday, wednesday, thurday, friday and set it to limit number of recovery points to 3 with std. compression. New recovery pint set base is set to every 3 month.

But now I have 17 recovery point sets on my backup destination - one full and 16 incremantal - one for each time it has been running (scheduled/manual).

Under manage backup set I tried to enable Automatically optimize storage, and run the backup, but no recovery point set is deleted.

I am doing something wrong here or does recovery point set cleanup not work?

Regards

Robert

Veritas NetBackup Same-Day Support for VMware vSphere 6 Demonstrates A New, Agile Business

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NetBackup-VMware-6-SR030515-v2_hero.png

I am very pleased to announce that NetBackup is ready to support VMware vSphere 6 today, on the first date of general availability. Interested customers can read more about NetBackup 7.6.1.1 here and begin their rollouts knowing they will have an enterprise backup strategy in place. We will continue to enhance our vSphere 6 capabilities in NetBackup 7.7 later this year.

Over the past year we’ve talked a lot about the importance of agility in driving business success, and how the Information Management solutions we provide can help IT accelerate business value.  What we haven’t talked as much about is the agile transformation we have undertaken within our own business.   A year ago, we began transitioning our engineering processes to an Agile development model.  Business process transformations are never easy, but as this announcement shows, our investments are paying off as we deliver support of new workloads well within our 90-day commitment.  We are excited to continue on our transformation journey to accelerate capabilities to market and offer even more business value to you as the new Veritas.

We understand that our backup and recovery solutions enable you to provide increased information access, business agility, and risk management as you enable your business to keep ahead of market demands.   Our team is committed to helping you move faster and take bigger risks knowing your information will be safe. The more agile we are, the more agile you can be. Are you ready to deploy vSphere 6? Go ahead – we’re ready when you are.

Ana Pinczuk
SVP, Backup & Recovery
Symantec Corporation

MSDP, two retention models, which would consume more space, and why?

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I need a solution

Env: NetBackup v7.6.1.1, MSDP, single master/media.

If I have the choice/option of either retention models of:

a) 2/8/0 - keep daily diff for 2 weeks, keep weekly full for 8 weeks, keep no monthly full.

...or:

b) 2/4/3 - keep daily diff for 2 weeks, keep weekly full for 4 weeks, keep monthly full for 3 months.

...thus...

...model a) oldest backup is two months old - and holds 8 daily diffs, and 8 fulls.

...model b) oldest backup is three months old - and holds 8 daily diffs, and 7 fulls.

...then which model would consume more back-end post-de-dupe space, and why?

My thinking is that de-dupe is essentially the difference between the oldest and the newest backups, i.e. all changes in between the two date ranges, and so model b) would have the greatest divergence, i.e. as backup ages it essentially appears to MSDP to become more and more unique, because over a longer period of time the most recent full will appear to be more different, because more writes/changes/updates will have occurred on the backup clients.

Hmm.

Thoughts, suggestions, advice, experience?

1426179328

LICENCES BACKUP EXEC 2010 R3

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I need a solution

bonjour à tous je voudrai sa voir comment verifier si les licences des agents que j'utilise pour les sauvegarde sont expirer ou pas, car sur mes licences il estais inscrit 1 an mais actuellement mes modules fonctionnent mais j'ai des problemes de sauvegarde avec le remote agent. aussi quant je veux effectuer des sauvegardent de ma base EXCHANGE , et que je coche la case sauvegarder en permanance, il me ramène une ereur me disant d'insatller d'abord EXCHANGE PROTECTION AGENT FOR BACKUP EXEC CONTINUOUS PROTECTION SERVEUR avant de pouvoir faire la sauvegarde permanante.

j'ai aussi des problemes avec  le SQL agent pour sauvegarder mes bases de données.

s'il vous plais aidez moi car je n'arrive pas à verifier la date d'expiration de mes licences et je ne sais pas quels sont les modules à renouveller pour pouvoir effectuer mes sauvegardes facilement

et aussi ne idée du 

maximum files list of bparchive -f file.

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I need a solution

hi all:
I have a file with the filepath of over 4millions files. When I issue bparchive -p "policy name" -s "schedule name" -k "string to facilitate searching/id the bkp" -L logilepath -f filename on my solaris 10 box. the bparchive takes its time to return the prompt; but there is nothing on the activity monitor nor the logfile, there is not error messages either.

I'm using NBU 6.0 MP7 (yes that old version) but I wonder what is the maximum for the list file (the file with the filepaths). 100K lines, 1 M lines???

Thanks a lot.

Restore job hanging: Status: Running, Current Operation: Restore

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I need a solution

Earlier today I restored several files and the jobs ran successfully and went perfectly. However, now I started to select several other non-contiguous files to restore in our large directory structure and the restore jobs just hang there doing nothing.

Many times they sit there at zero files restored/0% and sometimes they jump ahead to 44% or 16% or something showing that it's restored several files but I can see that it hasn't restored those files and then it hangs at that percentage. I allowed the restore jobs to sit for 2 1/2 hours waiting for it to continue but I finally canceled them.

I also tried modifying them to restore to another location in case the destination it was attempting to go to was busy or something but that didn't work either.  Finally, I rebooted my 3600 appliance and still nothing.

I don't understand why it's taking so long. We do have a very large file structure and I'm trying to restore over top of the files that are there. Is it possible it's taking all this time to traverse the file structure?

Deduplication Disk Storage on ReFS

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I need a solution

Is it possible to create a Deduplication Disk Storage on a ReFS volume?

ODBC Error since SP2

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I need a solution

Hello,

since we've installed SP2 we're getting a lof of ODBC errors:

Event ID 34327: 

Update to catalog index (Catalog index database) failed.
Reason:  [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot insert the value NULL into column 'LookupResourceContainerType', table '@ret'; column does not allow nulls. INSERT fails. CCatRecordSet::Open
r:\columbuscft_sp\1786.1093r\becat\segodbc\seg_odbc.cpp(1889)
SELECT ResourceContainerGuid from dbo.[Cat_GetResourceContainerList]('{00000000-0000-0000-0000-000000000000}', '{00000000-0000-0000-0000-000000000000}', '', ?)  

 For more information, click the following link: 
http://eventlookup.veritas.com/eventlookup/EventLo...

Event ID 34338:

(Server: "BE Server Name") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

catrebuildindex.exe -r was performed several times without success. 

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