Problem
When doing a 'By drive' backup in Symantec System Recovery Management Solution (SSR-MS), the entries for the System Reserved partition (0-1) on Windows 7 and Windows 2008 R2 are not correctly grouped together as the other volumes are. The screenshot below is an example of this.
Environment
Windows 7
Windows 2008 R2
Solution
The only workaround currently available is to manually select each entry for the System Reserved partition (0-1) when doing a 'By drive' backup in SSR-MS.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.