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"...is not present on the snapshot." All SEP files?

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I need a solution

I have a new customer using Symantec Backup Exec 2010 R3 to backup a couple servers. Thier backups are stating Completed with Exceptions.

I have looked up the VSS Snapshot "is not present on the snapshot." and found that Symantec recommends I contact the vendor/software that owns the files listed. Well, looks like most of them are Symantec Endpoint Protection files.

 

I did change the server and domain name for security purposes. Their domain isn't named "domain"  :)

 

 

Exceptions
Click an exception below to locate it in the job log

Backup- \\server1.domain.local\System?State

VSS Snapshot warning. File c:\programdata\symantec\symantec endpoint protection\12.1.1101.401.105\data\definitions\ipsdefs\20130329.001\idsvia64.sys is not present on the snapshot.

VSS Snapshot warning. File c:\windows\system32\drivers\sep\0c01044d\0191.105\x64\symds64.sys is not present on the snapshot.

VSS Snapshot warning. File c:\program files (x86)\symantec\symantec endpoint protection\12.1.1101.401.105\bin64\snac64.exe is not present on the snapshot.

VSS Snapshot warning. File c:\windows\system32\drivers\sep\0c01044d\0191.105\x64\symefa64.sys is not present on the snapshot.

VSS Snapshot warning. File c:\windows\system32\drivers\sep\0c01044d\0191.105\x64\srtspx64.sys is not present on the snapshot.

VSS Snapshot warning. File c:\windows\system32\drivers\symevent64x86.sys is not present on the snapshot.

VSS Snapshot warning. File c:\program files (x86)\symantec\symantec endpoint protection\12.1.1101.401.105\bin64\smc.exe is not present on the snapshot.

BackupV-79-57344-34110 - Note: Resource: "MELYX.domain.local" is not snappable. Attempting to back up directly from the source volume.

Backup- \\server2.domain.local\C:

Unable to open the item \\server2.domain.local\C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\CmnClnt\00017851.tmp - skipped.

Unable to open the item \\server2.domain.local\C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\CmnClnt\00029261.tmp - skipped.

Unable to open the item \\server2.domain.local\C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\CmnClnt\00032210.tmp - skipped.

 

Anyone have any tips on how to clean some of these up?

Thank you,

Cool-IT


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