Hi
We have purchased 70 Licences of SSR 2013 for Desktop Edition
We are having many queries regarding the SSR 2013 which are not resolved hence we are requesting symantec Developers to do some enhancement with this product
The queries are given as
1) We are not able to manage or schedule the File and Folder Level backup from the Management Console remotely however we are able to manage it independently on every system.It is taking lot of time to visit every user for the File and folder level backup for administrator
2) There is no scheduling of incremental backup As per schedule given it is taking the full backup of specified folders and files on everyday.we want on every monday it will take full backup and on all others day it will take incremental backup because full backup is talking more time to be backed up resulting in the performance issue of the user system.Generally Incremental backup will take less time as compare to full backup.
3)When the files are opened or in use it will not backup that file and generate error and stop the backup at that point or you can say it will not backup the files in use or opened while backup is going on or in progress
Overall we have no use of this product because it is not serving our file and folder level backup requirements.
Hence We are requesting symantec development team to accept the enhancement request of this product SSR 2013 for Desktop edition at File and Folder level.
Waiting for your quick action and reponse