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Exchange Restore has been failed with status 13

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I need a solution

Master server NBU version: 7.1.0.4

Master server os: Server 2003

client NBU version: 7.1

Restore has been failed with error code 13 and no tar logs has been generated.

Please find job detail below..

9/17/2013 9:59:31 AM - begin Restore
9/17/2013 9:59:33 AM - media CIF136 required
9/17/2013 9:59:33 AM - restoring image gbsx5770_1314675566
9/17/2013 9:59:38 AM - Info bpbrm(pid=3340) gbsx5770 is the host to restore to     
9/17/2013 9:59:38 AM - Info bpbrm(pid=3340) reading file list from client       
9/17/2013 9:59:44 AM - connecting
9/17/2013 9:59:44 AM - Info bpbrm(pid=3340) starting bptm          
9/17/2013 9:59:49 AM - Info mtfrd(pid=13452) Restore started          
9/17/2013 9:59:49 AM - connected; connect time: 00:00:05
9/17/2013 9:59:49 AM - Info bptm(pid=3248) start           
9/17/2013 9:59:49 AM - started process bptm (3248)
9/17/2013 9:59:49 AM - Info bpdm(pid=3248) reading backup image         
9/17/2013 9:59:50 AM - Info bptm(pid=3248) using 256 data buffers        
9/17/2013 9:59:50 AM - Info bptm(pid=3248) spawning a child process        
9/17/2013 9:59:50 AM - Info bptm(pid=3248) child pid: 9740         
9/17/2013 9:59:50 AM - Info bptm(pid=9740) start           
9/17/2013 9:59:50 AM - started process bptm (9740)
9/17/2013 9:59:50 AM - Info bptm(pid=3248) Waiting for mount of media id CIF136 (copy 1) on server gbensb5502.
9/17/2013 9:59:50 AM - started process bptm (3248)
9/17/2013 9:59:50 AM - mounting CIF136
9/17/2013 9:59:50 AM - Info bptm(pid=3248) INF - Waiting for mount of media id CIF136 on server gbensb5502 for reading.
9/17/2013 9:59:50 AM - requesting resource CIF136
9/17/2013 9:59:50 AM - granted resource CIF136
9/17/2013 9:59:50 AM - granted resource HP.ULTRIUM4-SCSI.000
9/17/2013 10:00:44 AM - mounted; mount time: 00:00:54
9/17/2013 10:00:44 AM - Info bptm(pid=3248) CIF136           
9/17/2013 10:00:45 AM - Info bptm(pid=3248) INF - Waiting for positioning of media id CIF136 on server gbensb5502 for reading.
9/17/2013 10:00:45 AM - positioning CIF136 to file 29
9/17/2013 10:01:03 AM - positioned CIF136; position time: 00:00:18
9/17/2013 10:01:04 AM - begin reading
9/17/2013 10:57:03 AM - Info bptm(pid=3248) waited for empty buffer 46528 times, delayed 173423 times   
9/17/2013 10:57:03 AM - end reading; read time: 00:55:59
9/17/2013 10:57:04 AM - Info bptm(pid=3248) completed reading backup image        
9/17/2013 10:57:04 AM - Info bptm(pid=3248) EXITING with status 0 <----------       
9/17/2013 11:09:34 AM - Error bpbrm(pid=3340) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
9/17/2013 11:09:34 AM - restored image gbsx5770_1314675566 - (file read failed(13)); restore time 01:10:01
9/17/2013 11:09:35 AM - end Restore; elapsed time: 01:10:04
MS-Exchange-Server policy restore error(2810)
9/17/2013 11:09:39 AM - Info mtfrd(pid=13452) done. status: 13: file read failed      
9/17/2013 11:09:39 AM - Error bpbrm(pid=3340) client restore EXIT STATUS 13: file read failed    

There is one physical node and two virtual nodes

 


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