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Server XYZ is failing with a error code 13 ( file read error)

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I need a solution

Hi All,

Backup of server is failing with 13 error code after few KiloBytes of data backed up.

 

Restarted several times and failed continuosly. Need Help!!!!!

 

The detailed status of Job failed is given below,

 

Master server Name : Master1

Policy : win_sql_gp4

 

12/10/2013 04:00:01 - Info nbjm (pid=9699672) starting backup job (jobid=10168611) for client XYZ, policy win_sql_gp4, schedule Win_Diff

12/10/2013 05:41:02 - Info nbjm (pid=9699672) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=10168611, request id:{540F5914-6198-11E3-A805-48CFDD7A0000})

12/10/2013 05:41:02 - requesting resource nw-hcart-robot-tld-group

12/10/2013 05:41:02 - requesting resource Master1.NBU_CLIENT.MAXJOBS.XYZ

12/10/2013 05:41:02 - requesting resource Master1.NBU_POLICY.MAXJOBS.win_sql_gp4

12/10/2013 05:41:17 - granted resource  Master1.NBU_CLIENT.MAXJOBS.XYZ

12/10/2013 05:41:17 - granted resource  Master1.NBU_POLICY.MAXJOBS.win_sql_gp4

12/10/2013 05:41:17 - granted resource  110668

12/10/2013 05:41:17 - granted resource  nw-hcart-03

12/10/2013 05:41:17 - granted resource  nw-hcart-robot-tld-11

12/10/2013 05:41:17 - estimated 0 kbytes needed

12/10/2013 05:41:17 - Info nbjm (pid=9699672) resumed backup job for client XYZ, policy win_sql_gp4, schedule Win_Diff on storage unit nw-hcart-robot-tld-11

12/10/2013 05:41:21 - Info bpbrm (pid=5316) XYZ is the host to backup data from

12/10/2013 05:41:21 - Info bpbrm (pid=5316) telling media manager to start backup on client

12/10/2013 05:41:21 - Info bptm (pid=3004) using 65536 data buffer size

12/10/2013 05:41:21 - Info bptm (pid=3004) using 1024 data buffers

12/10/2013 05:41:34 - Info bpbrm (pid=3304) sending bpsched msg: CONNECTING TO CLIENT FOR XYZ_1386673213

12/10/2013 05:41:34 - connecting

12/10/2013 05:41:37 - Info bpbrm (pid=3304) start bpbkar32 on client

12/10/2013 05:41:37 - Info bptm (pid=5100) setting receive network buffer to 524288 bytes

12/10/2013 05:41:37 - connected; connect time: 0:00:00

12/10/2013 05:41:37 - begin writing

12/10/2013 05:41:39 - Info bpbkar32 (pid=0) Backup started

12/10/2013 05:41:39 - Info bpbrm (pid=3304) Sending the file list to the client

12/10/2013 05:41:59 - Warning bpbrm (pid=3304) from client XYZ: WRN - can't open directory: System State:\Task Scheduler Writer (WIN32 536935992: Unknown error)

12/10/2013 05:41:59 - Error bpbrm (pid=3304) from client XYZ: ERR - Error encountered while attempting to get additional files for System State:\

12/10/2013 05:41:59 - Warning bpbrm (pid=3304) from client XYZ: WRN - can't open directory: System State:\VSS Metadata Store Writer (WIN32 536935992: Unknown error)

12/10/2013 05:41:59 - Warning bpbrm (pid=3304) from client XYZ: WRN - can't open directory: System State:\Performance Counters Writer (WIN32 536935992: Unknown error)

12/10/2013 05:53:26 - Error bpbrm (pid=3304) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)

12/10/2013 05:53:26 - Error bptm (pid=5100) socket operation failed - 10054 (at child.c.1294)

12/10/2013 05:53:26 - Error bpbrm (pid=3304) could not send server status message

12/10/2013 05:53:26 - Error bptm (pid=5100) unable to perform read from client socket, connection may have been broken

12/10/2013 05:53:26 - Info bpbrm (pid=5316) child done, status 13

12/10/2013 05:53:26 - Info bpbrm (pid=5316) sending message to media manager: STOP BACKUP XYZ_1386673213

12/10/2013 05:53:27 - Info bpbrm (pid=5316) media manager for backup id XYZ_1386673213 exited with status 150: termination requested by administrator

12/10/2013 05:53:27 - end writing; write time: 0:11:50

file read failed  (13)

 

Plz suggest some troubleshooting procedures for these.. Thanks a lot in advance

 

Rob :)


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