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Unable to connect to DLO Administration Server when on VPN

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I need a solution

Hello

All users appear to be affected by this issue. When they connect to our remote VPN, a DLO box pops up after about 1 minute saying "Unable to connect to DLO Administration Server". However if I ping the admin server it responds and if I test the ports (135,139, 445, 3999) with telnet they are open.

What could be the issue please? I don't actually want any backup to take place while users are on the VPN anyway; how can I acheive this please?

Cheers,

James


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